Logistics and Shipment

If you have experience working with various suppliers in China, you have the following options:

  • Negotiate with your regular logistics operator.
  • Request a quote directly from us using our preferred shipper.

If you are not accustomed to working with Chinese suppliers, you can contact us directly for a quote.

Important notes to keep in mind:

  1. We thoroughly check all products and packaging during the shipping process. You may also choose to have a local agent or representative monitor the process.
  2. Make sure to obtain all logistical data for the products, including dimensions, weights, and other technical specifications, to ensure a smooth shipping and customs process for your order.
  3. Don’t forget to request insurance to safeguard your goods during transit.

What Shipping Methods Are Available?

We offer various shipping options to suit your preferences. If you are located in China mainland or Hong Kong/Macau, we can ship directly to your warehouse, or you may opt to pick up your order from our factory warehouse.

For customers located outside of China, we will work with available shipping methods in your region. We offer air, sea, and land transportation options, including airplane, train, boat, or truck.

Important notes to keep in mind:

  • Prior to shipping, please confirm with your agent or representative in China, and with our support team, that all units are ready for shipment.
  • We require a copy of the proof of payment, as well as confirmation from our bank regarding the payment terms that were negotiated.

How Long Will It Take To Get My Container?

To track the shipping progress of your order, please consider the following:

  • Confirm whether our support team has already verified the shipment.
  • Check when the goods were shipped.
  • Verify whether our support team has sent you the waybill, along with the tracking number.
  • Visit the official website of the shipping logistics company to track your container.

Important notes to keep in mind:

  • If there is a delay in processing your order from the factory to the carrier, please contact our support team.
  • If there is a delay in shipment from the transport to your warehouse, please contact the logistics operator directly.


For any questions on this or any other subject, please contact us.