- Information We Collect
2.1 Personal Information
When you use our Website, we may collect certain personal information from you such as your name, email address, phone number, billing address, and shipping address, when you fill up the website forms or send us an email directly. We use this information to fulfil your orders, provide customer support, send you information about your account and order, and comply with any legal obligations we have.
2.3 Log Data
We may also collect log data, which includes information such as your IP address, browser type, browser version, the pages of our Website that you visit, the time and date of your visit, and other statistics.
- Use of Information
We may use the information we collect from you for the following purposes:
- To improve our Website and customer experience.
- To process payments and prevent fraud.
- To send you marketing messages, if you choose to receive them.
- To respond to your requests, including refunds and complaints.
- To comply with any legal obligations we have, such as calculating taxes.
- Sharing of Information
We may share some of your business or personal information with third parties who provide services to us, such as delivery companies. We may also share your information with our workers, and sales and marketing team members to fulfil any requests, process refunds, and support you. We do not sell your personal information to third parties.
- Retention of Information
We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
- Your Rights
You have the right to access and control your personal information. You can request to receive an exported file of the data we hold about you, including any information you have provided to us. You can also request that we erase your account at any time, except for any data we are required to keep for administrative, legal, or security purposes.
- Third-Party Websites
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies before providing any personal information.
- Contact Us
Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.
If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited.
If you’re logged in to your YouTube account, YouTube allows you to associate your browsing behaviour directly with your personal profile. You can prevent this by logging out of your YouTube account.
YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.
Further information about handling user data, can be found in the data protection declaration of YouTube under https://www.google.de/intl/de/policies/privacy.